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Certificates

Our certificates are an important step towards a greener and healthier corporate culture. The certificates are proof of qualitative output and reduce the burden on the entire workforce at various levels.

Our certificates

The basis for successful passenger transportation services lies in their quality. This is crucial in the realization of every service we offer you.

ISO 9001
Quality management system

The quality management system documents all operational processes and checks them for continuous improvement. The introduction increases the transparency of all processes, which improves customer satisfaction and minimizes sources of error and risks.

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ISO 45001
Management system for occupational health and safety

The management system for occupational health and safety helps to identify and rectify deficiencies. This reduces the potential physical and mental strain on employees, which also leads to higher motivation and lower sickness rates.

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ISO 14001
Environmental management system

The environmental management system includes all aspects for a sustainable improvement in environmental performance. The planning, implementation, monitoring and improvement of environmental targets and measures are a central element.

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Find out more about our sustainability

As one of the oldest bus rental companies, we have witnessed many changes in mobility and want to help shape sustainability in the industry.

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Setting new standards

With the implementation of the ISO 9001, ISO 14001 and ISO 45001 standards, agt has developed its own integrated management system, which highlights our company as a process-oriented leader. Every process along our value chain is carefully analyzed by the requirements of these accredited certificates and subjected to a continuous optimization process.

As a service provider in the field of passenger transportation, agt pursues the goal of intensively addressing the topic of sustainability both in daily business and in its strategic orientation, initiating a transformation and constantly driving it forward. These certificates enable us to set new benchmarks not only internally, but also across the industry. The key areas of sustainability - ecological, economic and social - are taken into account holistically and continuously improved through the ISO 9001, ISO 14001 and ISO 45001 standards.

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Find out more about our sustainability

Gain a deep insight into our striving for first-class quality, sustainable, entrepreneurial management and our means of implementation in our Bus World.

EcovadisContribution picture Bus world agt scaled

Triple platinum for agt

  • Bus logistics, sustainability
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transportation network bird's eye view

Sustainable travel in Germany

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Viva con Agua

  • Sustainability
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EcovadisContribution picture Bus world agt scaled

Triple platinum for agt

  • Bus logistics, sustainability
read
transportation network bird's eye view

Sustainable travel in Germany

  • Sustainability
read
group of people in front of a water tap

Viva con Agua

  • Sustainability
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Discover all the articles on our sustainability and other topics relating to our company.

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DIN EN ISO 9001

TüV Süd logo

In the passenger transportation sector, quality is the foundation of a successful service. We consistently follow this credo and focus on excellent quality management. Since 2018, we have been setting industry-wide benchmarks with the introduction of a quality management system and are committed to continuous optimization - all in accordance with DIN EN ISO 9001:2015, certified by TÜV Süd. We strive not only to meet our customers' expectations, but to exceed them. In view of the rapid developments in the mobility sector, we see it as our responsibility to constantly define new standards for ourselves and to continuously innovate our business.

agt positions itself as a process-oriented market leader. With our DIN EN ISO 9001:2015 certificate, we guarantee the greatest possible transparency in all company processes and minimize error margins. This ensures maximum customer satisfaction in the long term. Based on the High Level Structure (HLS), every process has been thoroughly analyzed, redesigned and is subject to an ongoing optimization process. This certificate also enables us to flexibly adapt the framework of our quality management, identify risks promptly and proactively develop counter-strategies. Conversely, it means that we can offer the highest level of flexibility in customer service and implement projects smoothly.

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Report misconduct

As soon as you become aware of incidents or business practices of AGT Bus- & Eventlogistik GmbH where you have doubts as to whether they are in accordance with the legal regulations, the Code of Conduct or other guidelines of AGT Bus- & Eventlogistik GmbH, you can report them now.

Not only the support of employees, but also the assistance of customers and business partners is of great importance. This is the only way to react immediately and avert or minimize damage. Ideally, the problem should be discussed directly and confidentially with a contact person at AGT Bus- & Eventlogistik GmbH. In this way, a solution can be found quickly and without detours.

However, there may be situations in which this direct route does not appear feasible. In such cases, a specialized legal ombudsman (lawyer of trust) has been set up as an internal and external reporting office at AGT Bus- & Eventlogistik GmbH. The information will be received confidentially. The reporting person can communicate openly with the ombudsman, stating their name and contact details. This makes it possible to ask questions about the facts of the case, which sometimes proves to be very helpful. If desired, however, the identity of the person making the report will not be disclosed.

If you do not wish to disclose your identity to the lawyer of confidence, you can submit information online and anonymously via the following whistleblower portal. Anonymous tips will also be investigated.

It is trusted that no information will be submitted with dishonest intent. False reports can have legal consequences. With the help of this reporting system, AGT Bus- & Eventlogistik GmbH ensures that every report is carefully checked and that the reporter does not suffer any disadvantages as a result.

The attorney of trust of AGT Bus- & Eventlogistik GmbH can be reached at the following contact details:

Compliance Officer Services Legal

Attorney Stephan Rheinwalt
Telemannstrafle 22
53173 Bonn
s.rheinwald@cos-legal.eu
Tel.: 0228/ 35036291
Mobile: 0171/7722906
Fax: 0228/ 35036292

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DIN EN ISO 45001

tüv logo iso 45001

At agt, the well-being and efficiency of our employees is our top priority. By integrating DIN EN ISO 45001:2018 - an advanced management system for occupational safety and environmental protection - we strive to continuously increase the safety of our team and reduce potential health risks. Our vision includes the protection of both physical and mental health. With programs such as "Employee Care", we ensure constant, confidential support in various life situations - from health to legal issues. Our commitment to the DIN EN ISO 45001:2018 standard aims to establish and continuously perfect recognized safety standards both internally and externally.

Our ambitions go beyond compliance with global standards. We understand that the main value of a company lies in its employees. That's why we invest not only in their safety, but also in their training, satisfaction and professional development. Through active communication and feedback loops, we create an environment of trust and transparency. This not only promotes a healthy corporate culture, but also strengthens our position as an industry leader in the field of bus and event logistics. Our main goal is for every employee to feel fulfilled and valued at the end of the day. Our health and safety initiatives and efforts reflect our deep commitment to always preserve and promote the well-being and integrity of our team.

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DIN EN ISO 14001

iso certificate iso 14001 logo

The DIN EN ISO 14001:2015 certification in the field of environmental management systems represents a significant milestone in the mobility and passenger transportation industry, especially in times of rapidly changing sustainability awareness. As a trendsetter in this movement, agt has seamlessly integrated this renowned ISO 14001:2015 certificate into its integrated management system, ensuring that our processes and organizational structures meet the highest international standards. This certificate not only acts as a blueprint for resource-efficient action, but also provides us with economic advantages through the optimal use of existing resources within our entire value chain.

The established environmental management system DIN EN ISO 14001 not only raises the environmental awareness of our managers and employees, but also of all stakeholders at internal and external level. This opens up strategic opportunities for us to address environmental risks and opportunities in a targeted manner and strengthen our market position. With continuous optimization of our environmental practices, regular risk analyses and well thought-out emergency management, agt strives not only to protect resources, but also to use them efficiently and responsibly.

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