Working student (m/f/d) in Customer Service
Your role at agt
Are you looking for a relaxed job alongside your studies? If there's nothing going on during the late shift, why not order a pizza and bring your study materials with you?
Please note that Customer Service is not a "call center".
- Support for our key account customers
- The handling of bus journeys and the control of plant traffic in the event of process disruptions
- You act as an interface between the world's largest online mail order company & agt
- The planning, booking and deployment of cabs and replacement buses in the event of disruptions falls within your area of responsibility
- The creation of daily shift reports
- Processing the action plans
The work takes place in three shifts - early, late and night shift:
- Hourly wage of 15.00 € gross (plus shift premium)
- Shift plan is planned in advance
Your impact:
- You are an enrolled student (m/f/d) in any subject area
- You think and act in a solution-oriented way
- You are prepared to work a three-shift model (early, late and night shift)
- MS Office applications (Excel, Word, Outlook, Teams) are no problem for you
- You work responsibly, reliably and are open to new ideas
- You are characterized by a high degree of customer orientation and flexibility
- You have a good command of written and spoken German and English
And most importantly: You fit in with us! Are you a team player, open-minded and take a positive approach to challenges? We are looking for you!
Our benefits
Quality is the basis for successful implementation, especially in the provision of passenger transportation services.
Benefit from our affiliate program and receive a 15 Euro voucher every month for companies such as Ikea, Otto, Douglas and co. The good news? The "agt-coins" do not expire, but can be accumulated over several months.
Wide range of sports activities
Experience new worlds of fitness and wellness with EGYM membership from agt: With unlimited access to over 8,000 premium facilities, we offer our employees a harmonious work-life balance.
Team building trips at home and abroad
Let's build together! Our annual team-building trips are the catalyst that connects our minds, creates synergies and makes us unbeatable as a team - experience an unforgettable weekend with your team with a guaranteed fun factor, whether at home or abroad.
Team-building activities
Get ready to unleash the fun! Quarterly with the agt team: where we raise not only the mood but also the team spirit to the next level with culinary escapades, laser day challenges or unforgettable company events!
Subsidy for the Profi-Ticket
Move smart through the city! With our subsidy for the Profi-Ticket, we make your commute as smooth as our service - because at agt, we are not only in pole position professionally, but also on the way there.
Commitment to and awareness of sustainability
Sustainable practices and conscious decisions are seamlessly combined in our office, from eco-friendly office products and the use of green electricity to the provision of regional fruit, the use of e-vehicles and our active participation in ecological projects.
Childcare and own nursery
Work, play and balance. Take advantage of our loving childcare and in-house nursery. Bring your little ones along carefree and experience a stress-free working day while they are in the best hands.
We love our dogs
At agt, every day is 'dogs give the spirit' day! Enjoy the company of your four-legged friend in our dog-friendly office. Together we create an atmosphere of joy, creativity and connection in the workplace.
Apply now
Enjoy these and many other benefits with us. We look forward to receiving your detailed application.
Benefit from our affiliate program and receive a 15 Euro voucher every month for companies such as Ikea, Otto, Douglas and co. The good news? The "agt-coins" do not expire, but can be accumulated over several months.
Wide range of sports activities
Experience new worlds of fitness and wellness with EGYM membership from agt: With unlimited access to over 8,000 premium facilities, we offer our employees a harmonious work-life balance.
Team building trips at home and abroad
Let's build together! Our annual team-building trips are the catalyst that connects our minds, creates synergies and makes us unbeatable as a team - experience an unforgettable weekend with your team with a guaranteed fun factor, whether at home or abroad.
Team-building activities
Get ready to unleash the fun! Quarterly with the agt team: where we raise not only the mood but also the team spirit to the next level with culinary escapades, laser day challenges or unforgettable company events!
Subsidy for the Profi-Ticket
Move smart through the city! With our subsidy for the Profi-Ticket, we make your commute as smooth as our service - because at agt, we are not only in pole position professionally, but also on the way there.
Commitment to and awareness of sustainability
Sustainable practices and conscious decisions are seamlessly combined in our office, from eco-friendly office products and the use of green electricity to the provision of regional fruit, the use of e-vehicles and our active participation in ecological projects.
Childcare and own nursery
Work, play and balance. Take advantage of our loving childcare and in-house nursery. Bring your little ones along carefree and experience a stress-free working day while they are in the best hands.
We love our dogs
At agt, every day is 'dogs give the spirit' day! Enjoy the company of your four-legged friend in our dog-friendly office. Together we create an atmosphere of joy, creativity and connection in the workplace.
Apply now
Enjoy these and many other benefits with us. We look forward to receiving your detailed application.
Apply now
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Do you have any questions about the position?
Please contact the HR team:
Agency for global transport is a female-led family business that promotes equal opportunities and diversity. We therefore welcome all people, regardless of their gender and sexual identity, age, disability or social, cultural and religious affiliation or origin. We expressly encourage women to apply for management positions in particular. People with disabilities will be given preferential consideration if they are suitably qualified.
Agency for global transport is a female-led family business that promotes equal opportunities and diversity. We therefore welcome all people, regardless of their gender and sexual identity, age, disability or social, cultural and religious affiliation or origin. We expressly encourage women to apply for management positions in particular. People with disabilities will be given preferential consideration if they are suitably qualified.