Organising such a large-scale event required precise coordination, in which our 40 dedicated coordinators played a central role. Thanks to their commitment, the shuttle buses on site were organised efficiently to bring guests to the venue on time. The positive feedback from passengers was the reward for our commitment and effort. The return journey by bus from the trotting track marked the crowning finale of a memorable day. Our coordinators ensured that guests returned home safely and in comfort.
Their precise planning and coordination behind the scenes were the key to the success of these complex event logistics. The team at the trotting track was actively supported by back-office coordinators, who directed the buses to the pick-up point according to their scheduled times and routes. Overall, the celebration of Phoenix Contact’s 100th anniversary was an event of great significance, and we are proud to have made a significant contribution to it. Our passion for exceptional transport solutions and our commitment to customer satisfaction drove us to deliver such outstanding projects.
Phoenix Contact staff from all regions of Germany were taken to Essen in the morning to the impressive event venue, Zeche Zoll, where they were warmly welcomed. The empty buses then travelled to the trotting track, where our coordinators precisely allocated the 205 buses to the more than 20 different routes for the return journeys.
The Zollverein World Heritage Site, a historic industrial monument, provided the perfect setting for Phoenix Contact’s anniversary. Guests enjoyed a warm atmosphere as we brought them in from various parts of Germany. While the guests enjoyed the event to the full, the more than 200 buses waited at the trotting track for their return journeys. The coordinators faced the challenge of organising the large number of buses across the various routes to ensure that every guest found the right bus for the journey home. On closer inspection, every single bus had to be registered and accredited in order to determine its designated return route and to park it in the corresponding bay. In a perfectly coordinated sequence, the buses were placed in the corresponding bays to ensure a smooth process. After the celebration, guests were taken home safely from the event venue by the buses that had been waiting at the trotting track. The return journey marked the final part of the transport experience, during which Phoenix Contact staff were also able to enjoy the sense of community on the way home.