What is an on-demand shuttle?
An on-demand shuttle is a modern mobility solution that adapts flexibly to passenger demand. In contrast to traditional means of transport with fixed timetables, the shuttle service works with flexible timetables that are optimized according to the volume of bookings. This form of transportation offers an individual, efficient and environmentally friendly alternative to conventional scheduled services.
The service is based on a digital booking system that is usually controlled via an app or website. Passengers book their journey, whereupon intelligent software plans and optimizes the routes. AI-supported algorithms are often used to minimize empty runs and bundle ride-sharing opportunities. The choice of vehicles for on-demand shuttles depends on the individual requirements of the area of use.
Compact minibuses are particularly ideal for inner-city transportation or small groups, as they can be flexibly adapted to different routes and take up less space in city traffic. Electric vehicles are increasingly being used for sustainable mobility solutions, as they not only reduce CO₂ emissions but also offer a quiet and environmentally friendly alternative to conventional means of transportation. In the future, autonomous shuttles will also play an increasingly important role.
These driverless vehicles are equipped with the latest sensor technology and could be an efficient addition or even replacement for existing mobility concepts in the long term. Depending on the area of application and requirements, various vehicle types are available that offer an optimum combination of comfort, sustainability and efficiency. Further information on the available vehicle models can be found on our fleet overview.
Efficient, flexible and sustainable
At agt, we attach particular importance to creating flexible and sustainable solutions that optimally meet the needs of companies and the environment. With our in-house on-demand shuttle service, we provide a contemporary answer to the requirements of modern mobility.
The entire service is designed to be particularly efficiency-oriented. It is geared to the individual requirements of users and responds flexibly to changes. In contrast to the rigid timetables of traditional means of transportation, we can adaptour routes dynamically -based on current bookings and traffic conditions. The benefits are clear: our on-demand shuttle service offers a flexible, environmentally friendly and efficient mobility solution that meets the needs of both companies and employees.
Our practical example shows how we support companies in making their employees' mobility more efficient and sustainable. Together with our project partner, we set up a tailor-made shuttle service that optimized internal transport between several locations in a large city. The aim was to create a stress-free mobility solution for employees that not only increased efficiency but also reduced the company's environmental footprint.
Sustainable mobility as a success factor
Another focus of the project was the ecological component: By using our all-electric fleet, the company's CO₂ emissions were significantly reduced. It is estimated that up to 50% less CO₂ was emitted compared to conventional shuttle solutions with combustion engines. In addition, the reduction in individual traffic helped to improve traffic flow in the city and sustainably improve air quality.
The positive feedback from our partner companies confirms that the concept also represents great added value in practice. The flexibility and reliability of the service were the decisive factors for its rapid acceptance. The ability to make bookings or cancellations at short notice contributed significantly to employees preferring the shuttle service and increasingly leaving their own cars behind.
Our Sales Manager Daniel Warzecha summarizes the benefits of the project as follows:
Our on-demand shuttle service not only offers a flexible and convenient mobility solution, but also actively contributes to reducing CO₂ emissions and traffic congestion at the execution site. A sustainable future of mobility begins with an electrified fleet and the smart digital networking of modes of transport.

The technical implementation
As part of the project, we organized our shuttle service using a specially developed app that offers users an intuitive booking and cancellation function. Employees were able to specify their travel requests in real time, which enabled flexible adjustment of the shuttle routes.
Thanks to the integration of real-time data from public transport and bike rental systems, a seamless mobility chain was created that also showed users alternatives to the shuttle if this made sense for time or organizational reasons.
Particularly valuable for the company was the smart route optimization, which reduced empty runs to a minimum and maximized the efficiency of the shuttle service.
This route optimization, which will be further improved by AI technologies in the future, ensures that employees can commute between the different locations on time and without stress, without having to rely on their own cars.
The On-Demand Shuttle in comparison
On-Demand Shuttle | Classic shuttle service | |
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flexibility | Dynamic routes adapted to real-time bookings and traffic conditions. | Fixed routes and timetables, regardless of actual demand.
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Booking & Usage | Trips are requested individually via an app or a booking system. | Fixed departure times, no spontaneous booking possible.
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efficiency & utilization | Route optimization reduces empty runs and maximizes vehicle utilization. | Vehicles also operate with low occupancy, which can lead to inefficient use.
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Sustainability | Demand-based planning means fewer unnecessary journeys and reduced CO₂ emissions. | Higher fuel consumption due to rigid timetables, regardless of demand.
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cost structure | Variable costs, often depending on usage, mileage or subsidies. | Fixed costs for companies, regardless of actual usage.
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Increase efficiency & satisfaction
The ability to commute comfortably and stress-free between locations increases the well-being and productivity of employees. Studies and customer feedback show that employees who use the on-demand shuttle particularly appreciate the increased flexibility and stress-free transportation. Companies can thus not only increase their attractiveness as an employer, but also strengthen the loyalty of their employees.
The shuttle service from agt - agency for global transport offers a modern, flexible and sustainable solution for companies that want to provide their employees with stress-free and environmentally friendly mobility. Our digital platform, smart route planning and the use of an all-electric fleet make the service a contemporary response to the challenges of modern mobility.
Our practical project illustrates how we help companies to successfully implement modern mobility and at the same time make an active contribution to climate protection. We are proud to be not only a mobility service provider, but also a partner who works together with our customers towards a sustainable future.
The on-demand shuttle service for individual companies is just the beginning of a more comprehensive mobility concept that we are continuously developing in order to meet the changing needs of our customers and integrate new technological trends. Target groups would include institutions, municipal authorities and companies.
Looking to the future, we are committed to continuous innovation and sustainability. Whether through the use of autonomous shuttles, the integration of additional mobility solutions or advanced AI-supported technologies - we are ready to play an active role in shaping the mobility of the future. Always in focus: added value for our customers. Would you like to find out more about the on-demand shuttle service and how we can help you design a modern and sustainable mobility solution?
Our bus world
In our agt Bus World, we provide information about current developments in our company, as well as the latest topics and events in the bus and mobility industry.
In our agt Bus World, we provide information about current developments in our company, as well as the latest topics and events in the bus and mobility industry.