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How agt mastered the biggest event in its history

Demanding challenges such as last-minute changes by the major customer - one of Germany's largest trade unions - were mastered with ease, thanks in particular to close cooperation with reliable regional bus partners. Individually tailored transport concepts for several event locations and intensive coordination with authorities and local agencies ensured smooth implementation. Strategic advantages of agt such as many years of experience, certified quality and a large network of reliable partners ensured the sustainable success of the event.

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Employee portrait Ramos Silva Co
Didier Ramos Silva Co
/ 13 minutes

The challenge of a major event

Even at this early stage of the project, one of the main challenges was the geographical coordination of over 150 departure points throughout Germany. agt had to ensure that sufficient bus fleet capacity was available - not only statically, but also flexibly enough to implement last-minute adjustments with ease. After all, experience has shown that there are always last-minute changes on the part of customers at major events.

This is exactly what happened in this project: shortly before the start of the event, the major client - one of Germany's largest trade unions - announced changes to the number of participants and the 700 departure points. For us, this meant having to provide additional resources and capacities at short notice and adapt existing plans in detail.

Successful passenger transportation at major events stands and falls with meticulous planning. At agt, we know from almost 100 years of experience that the key to the success of a project lies in the planning phase. This is why agt developed a detailed mobility concept long before the actual implementation, which was precisely tailored to the requirements of this extraordinary major event. As a first step, we developed a comprehensive concept, drew up a transparent cost breakdown and organized the necessary capacities for around 100,000 participants.

100,000 participants

We ensured a smooth arrival and departure at five venues at the same time

100,000 participants

We brought over 100,000 people to five venues at the same time

1000 buses

More than 1,000 buses with drivers were coordinated, often with double crews due to driving and rest times

1000 buses

More than 1,000 buses with drivers were coordinated, often with double crews due to driving and rest times

Participant tool

Our own tool enabled maximum flexibility for short-term customer requests

Participant tool

Our own tool enabled maximum flexibility for short-term customer requests

Strong bus partners

A network of over 1,500 strong coach partners helped us to solve spontaneous challenges with ease.

Strong bus partners

A network of over 1,500 strong coach partners helped us to solve spontaneous challenges with ease.

Challenges in the planning phase

This is exactly what happened in this project: shortly before the start of the event, the major client - one of Germany's largest trade unions - announced changes to the number of participants and individual departure points. For us, this meant having to provide additional resources and capacities at short notice and adapt existing plans in detail.

At this point, agt impressively demonstrated how crucial reliable partnerships are in the mobility sector. Thanks to our strong network of regional bus partners, we were able to respond to all changes at short notice and mobilize additional buses - without having to compromise on quality and reliability.

We also relied on our own specially developed online participant management tool for this major project. This innovative solution gave everyone involved access to real-time data and live lists via OneDrive, allowing us to guarantee maximum transparency and agile responsiveness. As a result, everyone involved - both internally at agt and externally with the bus partners - was informed about the current status of the planning at all times.

Services

Find out more about our wide range of services. Whether it's a group trip with friends or complex event logistics. Drive on demand. We're always ready. 

Efficient control despite a high number of participants

The close cooperation with the key account and its local offices is also particularly noteworthy. Regular updates and open communication strengthened mutual trust and ensured smooth cooperation.

The successful planning phase once again highlighted the importance of a precise yet flexible approach to major events - and that strong partnerships and transparent communication are key success factors for any project of this magnitude.

Getting over 100,000 participants to their destinations safely and on time at five central event locations - Frankfurt, Cologne, Stuttgart, Leipzig and Hanover - requires a transport concept that is precisely tailored to the respective environment. We approached this task with great care, because it was clear to us that only an individually developed transport concept could guarantee maximum efficiency with minimum risk.

In practice, this meant above all that agt had to deal intensively with the local particularities and requirements of the local authorities. Each location posed specific logistical challenges, such as different parking situations, traffic routing and traffic regulations.

Another major challenge was ensuring that everything ran smoothly despite the enormous volume of traffic. Several hundred buses per location had to pick up, drop off and pick up participants at precise times - without disrupting the flow of traffic on site.

agt solutions in detail

To accomplish this task, agt developed customized solutions for each of the five locations. For example, we used parking lot shuttles, targeted road closures and special departure areas to manage traffic as efficiently as possible and avoid unnecessary waiting times.

In addition, agt attached great importance to optimizing the departure and return times. Based on experience and intensive analysis, we planned the bus trips down to the minute to ensure maximum reliability.

Experienced coordinators were also deployed on site, who were available as central contacts at all times. This agt team ensured compliance with the traffic concept directly at the locations and was able to react flexibly to unforeseen events. This once again demonstrated the importance of professional coordination when implementing a complex event logistics concept.

The combination of careful pre-planning, close coordination with the authorities and police and a strong presence of experienced staff enabled agt to get all participants to their destination on time and reliably - despite the enormous logistical complexity of an event with over 100,000 people.

The strategic advantages of agt

Clear strategic advantages are required to successfully implement projects of this dimension. This is precisely where agt's strengths lie: many years of experience, a strong partner network and proven, certified processes make the company the ideal partner for passenger transportation at major events.

agt has been active in the field of mobility and event logistics for over 95 years. This extensive experience enables us to master even the most complex logistical requirements confidently and reliably. Our customers benefit from a valuable wealth of knowledge that we have already successfully demonstrated in numerous major projects such as sporting events, international trade fairs and anniversary events.

Another important strategic advantage of agt is our Europe-wide network of over 1,500 reliable coach partners. Especially when it comes to last-minute adjustments - as was the case several times during this major event - this partnership-based network pays off. agt's coach partners are carefully selected and meet our high standards of reliability, flexibility and quality.

agt meets the highest quality standards and is certified in accordance with DIN EN ISO 9001 (quality management), DIN EN ISO 14001 (environmental management) and DIN EN ISO 45001 (occupational health and safety management). These certifications give our customers the assurance that all processes are transparent, efficient and sustainable.

We also set clear standards when it comes to sustainability. As a holder of the Ecovadis platinum award and a member of the UN Global Compact, we are guided by the highest sustainability standards. In every project, we actively contribute to sustainable mobility and environmentally conscious event logistics.

Another special trademark of agt is the customized creation of individual mobility concepts. We know that: Every event has its own special features, requirements and challenges. Our ability to tailor concepts individually and flexibly to the needs of our customers is an important success factor - whether bus logistics for 100,000 people or smaller exclusive events.

Our experience, our strategic network and our certified quality make agt an ideal and reliable partner for the planning and implementation of your next major event.

Many years of experience and proven, certified processes

Europe-wide network of over 1,500 reliable coach partners

Highest standards in
quality, environmental, labor and sustainability management

Customized and flexible solutions for your event of any size

Success through expertise and precision

The biggest event in agt's company history was also impressive proof of the importance of professional planning, reliable partners and flexible implementation when it comes to passenger transportation for major events. Thanks to our tailor-made mobility concept and the intensive preparation phase, we were able to transport more than 100,000 participants safely, punctually and comfortably to their event locations.

Whether changes at short notice on the part of the customer, complex coordination with local authorities or the coordination of over 1,000 bus drivers - agt impressively demonstrated how challenges are mastered with aplomb and transformed into sustainable successes.

Are you also planning a major event and looking for an experienced mobility partner? Find out more about our customized solutions and find out how agt can make your next major event a success.

Our bus world

In our agt Bus World, we provide information about current developments in our company, as well as the latest topics and events in the bus and mobility industry.

In our agt Bus World, we provide information about current developments in our company, as well as the latest topics and events in the bus and mobility industry.

Report misconduct

As soon as you become aware of incidents or business practices of AGT Bus- & Eventlogistik GmbH where you have doubts as to whether they are in accordance with the legal regulations, the Code of Conduct or other guidelines of AGT Bus- & Eventlogistik GmbH, you can report them now.

Not only the support of employees, but also the assistance of customers and business partners is of great importance. This is the only way to react immediately and avert or minimize damage. Ideally, the problem should be discussed directly and confidentially with a contact person at AGT Bus- & Eventlogistik GmbH. In this way, a solution can be found quickly and without detours.

However, there may be situations in which this direct route does not appear feasible. In such cases, a specialized legal ombudsman (lawyer of trust) has been set up as an internal and external reporting office at AGT Bus- & Eventlogistik GmbH. The information will be received confidentially. The reporting person can communicate openly with the ombudsman, stating their name and contact details. This makes it possible to ask questions about the facts of the case, which sometimes proves to be very helpful. If desired, however, the identity of the person making the report will not be disclosed.

If you do not wish to disclose your identity to the lawyer of confidence, you can submit information online and anonymously via the following whistleblower portal. Anonymous tips will also be investigated.

It is trusted that no information will be submitted with dishonest intent. False reports can have legal consequences. With the help of this reporting system, AGT Bus- & Eventlogistik GmbH ensures that every report is carefully checked and that the reporter does not suffer any disadvantages as a result.

The attorney of trust of AGT Bus- & Eventlogistik GmbH can be reached at the following contact details:

Compliance Officer Services Legal

Attorney Stephan Rheinwalt
Telemannstrafle 22
53173 Bonn
s.rheinwald@cos-legal.eu
Tel.: 0228/ 35036291
Mobile: 0171/7722906
Fax: 0228/ 35036292